Every customer who buys a gift card, joins your loyalty program, places an order, or books an appointment is automatically added to your customer database. Track purchases, balances, and visit history — no manual entry, no spreadsheet.
Every transaction creates or updates a customer record. Gift card purchase, loyalty sign-up, online order, appointment booking — all tracked automatically. You never touch a spreadsheet.
A single customer record shows their gift card balance, loyalty stamps, order history, bookings, and marketing opt-in status. No switching between tools to piece together a picture of who your regulars are.
Customers can log in to their Shopolo account to check gift card balances, loyalty progress, order history, and upcoming appointments. Fewer support questions, more trust.
Use your customer data to send targeted campaigns — loyalty members only, customers who have not visited in 60 days, gift card buyers approaching expiry. Segmentation drives results.
Every gift card sold is linked to a customer record. You can see who bought it, what amount, and what balance remains. Staff can look up any customer by name or email to redeem.
Every stamp issued and every reward redeemed is logged against the customer profile. See at a glance how close each customer is to their next reward.
Every order placed through your storefront — item breakdown, total amount, date, and order type (pickup or dine-in) — is stored in the customer record.
Every appointment booked, rescheduled, or completed is tracked per customer. See which services they prefer and how frequently they visit.
Shopolo CRM works for any business where knowing your customers matters — which is every business:
Shopolo automatically tracks each customer's name, email, gift card purchases and balances, loyalty stamp count and rewards redeemed, online orders, appointment bookings, and marketing opt-in status. No manual data entry required.
Yes. Customers can log in to their Shopolo account portal to view their gift card balances, loyalty stamp progress, order history, and upcoming bookings. This reduces support questions and gives customers confidence in your business.
Every customer in your CRM who has opted into marketing is automatically available in your email campaigns. You can send to your full opted-in list or filter by segment — loyalty members, gift card buyers, customers who ordered in the last 90 days, and more.
No import is needed for customers who transact through Shopolo going forward. For existing customers, you can manually add records. New customer records are created automatically whenever someone buys, books, or joins your loyalty program.
Yes. Customer data is stored in Supabase (SOC 2 compliant). Shopolo never stores payment card data — all payments are handled by Stripe. Customer data is only accessible by you and the customer through their own portal.
30-day free trial. Customer profiles build from your first transaction. No setup required.
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