Shopolo vs Tock

Tock alternative — straightforward restaurant reservations without ticketing fees

Tock charges $199–$699/month plus 2–3% on prepaid bookings, and is built for ticketed dining experiences. Shopolo offers straightforward table reservations in every plan from $29/month — no per-reservation fees, no ticketing complexity.

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FeatureShopoloTock
Monthly feeFrom $29/mo — reservations included$199–$699/mo depending on tier
Commission per reservation$02–3% on prepaid bookings
Prepaid / deposit reservationsNot currently availableCore feature — full ticketing and deposits
Standard free reservationsYes — standard table bookingsAvailable alongside ticketed experiences
Guest confirmation emailsAutomaticAutomatic
Table configurationTables, capacity, time slots, hoursAdvanced seating and experience configuration
Experiences / eventsNot includedCore differentiator — tasting menus, chef tables, events
Gift cardsIncludedNot core product
Loyalty programIncludedNot available
Online ordering0% commissionNot available
Email campaignsIncludedBasic guest messaging

Tock pricing based on publicly available plan information. Subject to change.

Ticketed experiences vs simple reservations — different tools for different needs

Tock is built for ticketed dining experiences. Shopolo is built for standard table reservations.

Tock's standout feature is prepaid and ticketed reservations — ideal for tasting menus, chef's tables, pop-ups, and special events where no-shows are costly and you want prepayment. If you're running a casual restaurant or café that takes regular reservations without deposits, Tock's complexity and $199–$699/mo price tag are solving a problem you don't have.

Tock charges 2–3% on every prepaid booking. Shopolo charges nothing per reservation.

When guests book a $150/person tasting menu through Tock, you pay $3–$4.50 per cover to the platform on top of the monthly subscription. Standard free reservations avoid this, but then you lose the prepayment protection Tock is known for. Shopolo has no per-reservation fee — every booking is included in the flat monthly plan.

Shopolo combines reservations with gift cards, loyalty, and ordering. Tock is experiences-focused.

Tock specialises in dining experiences and prepaid reservations. For the tools independent restaurants use daily — gift cards, loyalty stamps, commission-free ordering, email campaigns — you need separate subscriptions. Shopolo covers all of these from one dashboard alongside table management.

When Tock is the right choice

Tock is the right choice if no-show prevention is a serious problem for your restaurant — tasting menus, omakase, pop-ups, and chef's table formats where a cancellation means significant lost revenue. The prepayment system genuinely solves that. For restaurants that take standard reservations without deposits and want a simple, affordable system that also handles gift cards and loyalty, Shopolo is the better fit.

Other comparisons

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