Just a moment…
Uber Eats takes 20–30% on marketplace delivery, 15% on self-delivery and 7% on pickup, and keeps your customer data. Shopolo gives your customers a direct ordering link with no marketplace commission — a flat 1.9% platform fee instead — and the customer record stays yours. Loyalty and email campaigns are the Plus addon.
Uber Eats commission rates vary by contract. Shopolo platform fee is a flat 1.9%, the same on every account.
Uber publishes 20% to 30% for marketplace delivery, 15% for self-delivery and 7% for pickup. On 300 orders a month at $35, marketplace delivery costs $2,100 to $3,150. The same volume taken directly on Shopolo costs about $200 in platform fee plus roughly $395 in Stripe processing, because taking the payment yourself means paying for it yourself. Call it $600 against $2,100 — a real difference, and a smaller one than quoting our 1.9% on its own would suggest.
Every customer who orders through Uber Eats is in Uber's ecosystem, not yours. Uber can promote a competitor to your customers, change your ranking, or disappear you from search results at any time. On Shopolo, you share your own link and own every customer relationship permanently.
Uber Eats is ordering only. On Shopolo, direct ordering, gift cards and table reservations are free core, with loyalty stamp cards and email campaigns on the Plus addon — so a customer who orders directly lands in your customer list, can be stamped at the counter on their next visit, and can be emailed later if they opted in.
Uber Eats makes sense for delivery orders where you need logistics support and marketplace discovery. For restaurants without their own delivery drivers, Uber Eats' delivery network is genuinely useful. The smart strategy: use Uber Eats for delivery and new customer acquisition, then convert repeat customers to direct ordering through Shopolo — so you stop paying commission on every returning visit.
Uber publishes 20–30% on marketplace delivery, 15% on self-delivery and 7% on pickup. On 300 orders a month at $35, marketplace delivery costs $2,100–$3,150 in commission. The same volume taken directly on Shopolo costs about $600 all-in — a flat 1.9% platform fee plus Stripe's processing.
No — you never see their contact details; Uber owns the customer relationship and can promote competitors to them. On Shopolo, every direct order lands the customer's name, email and history in your own list, and email campaigns on the Plus addon reach the ones who opted in.
Usually not. Uber Eats carries delivery logistics and marketplace discovery Shopolo does not have — Shopolo is pickup and dine-in only. The strategy that works is both: acquisition and delivery on Uber Eats, repeat orders on your own Shopolo link so returning customers stop costing 20–30% each visit.
No hardware. No setup fees. Bookings, gift cards, ordering and your storefront — live in under 10 minutes.
Start free →